New Horizons Marriage
& Family Therapy
Questions? We're Here to Help
Understanding insurance and fees can be confusing, but it doesn’t have to be. Feel free to reach out with any questions about payment options, your coverage, or to discuss what works best for your situation.
Reach us by Phone, Send us an Email, or Access our Secure Client Portal
Good Faith Estimate (GFE)
As of January 1, 2022, under the No Surprises Act, you have the right to receive a Good Faith Estimate explaining the expected cost of your mental health services.
This estimate will outline anticipated charges for therapy services and is provided upon request or at the time of scheduling. It is designed to help you understand the financial aspects of your care and to prevent unexpected bills.
Your Rights Include:
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Receiving a written estimate of the cost of services before your appointment
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The right to dispute charges that exceed your Good Faith Estimate by more than $400
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Clarity and transparency about any changes in fees
📄 To request a Good Faith Estimate, contact us at 315-281-9030 or newhorizonsmft@gmail.com.
For more information about your rights, visit www.cms.gov/nosurprises
We offer competitive private-pay rates for clients who prefer not to use insurance or whose insurance is out-of-network. Paying privately allows you to have greater control over your care, including the length and type of treatment, without the limitations sometimes imposed by insurance providers.
Standard Session Rates:
Initial Intake (60 minutes): $90-$150
Individual Therapy (60 minutes): $90-$150
Individual Therapy (30 minutes): $45-$85
Couples or Family Therapy (50 minutes): $90-$175
Child & Play Therapy (30 minutes): $45-$85
Sliding Scale Options:
We reserve a limited number of sliding scale slots for clients experiencing financial hardship. Sliding scale eligibility is based on income and availability. Please inquire directly to discuss this option.
Accepted Payment Methods:
Cash / Check
Credit / Debit Cards
HSA / FSA Cards
Payment is due at the time of service
Self-Pay and Sliding Scale Options
Using Your Insurance
We are currently in-network with the following insurance providers:
UnitedHealthcare / Optum
Aetna
MVP (in-process)
Tricare / Humana Military (in-process)
Please note: Coverage and copay amounts vary by plan. Before your first session, we recommend contacting your insurance provider to confirm your mental health benefits, deductible status, and whether pre-authorization is required.
We’re happy to verify your benefits and explain your estimated out-of-pocket cost prior to your first appointment.
Out-of-Network Insurance:
If we are not in-network with your plan, we can provide you with a monthly superbill to submit for reimbursement, depending on your out-of-network benefits.
Affordable Therapy Options
At New Horizons Marriage and Family Therapy, we believe mental health care should be straightforward and stress-free - starting with your billing and payment options. Below, you'll find information about session fees, insurance plans we accept, and your rights under the No Surprises Act.